What are the "Rules of Play"?

At Play Unleashed, we take the safety of our guests seriously. This is why we require all park patrons to abide by our guidelines, known as the "Rules of Play". These rules are posted at the entrance to the facility as well as at each park entrance. To ensure the safety of all our guests, please adhere to the following rules.  Contravention of rules may result in revocation of park privileges. 

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• Only confirmed and paid customers permitted on property - absolutely no wandering property, buildings or park hopping

• All dogs must be on leash in the parking lot

• All dogs and guests are to remain in vehicles until the booked park time - no waiting at park gates permitted

• Parking in designated parking areas only

• Prior to entering the park, check your booking confirmation to ensure you have the correct park, date, time and location

• Clean up after yourself and your pet - ensure all pet waste, garbage, treats and toys are removed.  No digging permitted.

• Guests must adhere to their booked park times and leave promptly at end of park time - no loitering in parking lot or property

• No dog interactions are permitted - many dogs are reactive - give dogs and owners space to safely enter and exit the parks

• Play Unleashed is a respectful, family friendly environment. Rude behaviour or foul language will not be tolerated

• No smoking, vaping, drugs, alcohol, matches, lighters, balloons, confetti, sunflower seeds, tree climbing, branch breaking, damaging of property

• Owners must not employ abusive measures in training their dogs. Abusive measures include, but are not limited to, physical violence, intimidation, deprivation of food or water, confinement in excessively small spaces, and any form of training that causes physical or psychological harm to the animal. Training methods should prioritize positive reinforcement, patience, and understanding to foster a healthy and trusting relationship between the owner and the dog.

• Use of deshedding brushes are not permitted in the parks

• Food and drinks are permitted in our parks however all garbage and debris must be removed from the park upon exit

• Owners must provide proof of each dog's up to date core vaccinations, including Parvovirus and Distemper. Rabies and Bordetella/Kennel Cough is not required, but strongly recommended. These records must be uploaded to your account, under the “Documents” tab prior to your first visit.

• Parties of more than 6 dogs are subject to event pricing. Please see our Events & Parties page for details.